Privacy Policy | jili178 Official Casino Platform

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Basic account info, ID verification, payment details, and technical device data.
  • Why we collect it: To manage your account, process payouts, prevent fraud, and meet legal requirements.
  • Who sees it: Only our authorized team and essential partner service providers (payments, KYC).
  • Retention: We keep data for the life of your account and as long as Philippine law requires.
  • Control: You can request access, correction, or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy describes how jili178 collects, uses, and protects information from players in the Philippines. By using our services, you agree to the practices described in this document.

This policy applies exclusively to our official platform. It does not cover third-party websites, external payment gateways, or other platforms you may visit after leaving our site. We encourage you to review the privacy policies of any third-party service you interact with.

2. Personal Information We Collect

We collect only the data necessary to provide a safe and compliant gambling environment:

Account & Identity Username, password, email address, and phone number to manage your login and security.
Verification Documents Copies of government-issued IDs to verify your age and identity (KYC).
Payment Data Transaction history and payment method details to facilitate deposits and withdrawals.
Gaming Activity Records of games played, wager amounts, and winnings to prevent fraud and monitor habits.
Technical Data IP address, browser type, device ID, and operating system for security and optimization.
Communications Records of your interactions with our support team via the channels provided on this site.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from You: Information provided during registration, identity verification, or when contacting support.
  • Automatically: Data collected via cookies and system logs as you navigate our website or app.
  • Partner Providers: Information received from our partner payment processors and verification services.

4. Why We Use Data

Your data is used for the following essential purposes:

  • Account Management: Creating and maintaining your user profile.
  • Financial Transactions: Processing your deposits and ensuring fast payouts to the correct accounts.
  • Compliance: Verifying your age (18+) and identity to prevent underage gambling.
  • Security: Detecting and preventing fraud, money laundering, and the creation of multiple accounts.
  • Personalization: Tailoring the gaming experience and content based on your preferences.
  • Legal Obligations: Fulfilling requirements set by gambling regulatory bodies in the Philippines.
  • Marketing: Sending promotions only if you have explicitly consented to receive them.

5. When We Share Data

We do not sell your personal data to third parties. We only share information when necessary for the operation of our platform:

  • Service Providers: With payment processors, KYC verification services, and technical infrastructure providers.
  • Legal Requirements: With regulatory agencies or law enforcement when required by the laws of the Philippines.

6. How We Protect Data

We employ industry-standard security measures to keep your information safe:

  • Encryption: All data transmitted between your device and our servers is encrypted.
  • Access Control: Internal access to personal data is strictly limited to employees who require it for their specific role.
  • Payment Isolation: Sensitive payment details are handled through secure, isolated channels.
  • Monitoring: We continuously monitor our systems for unauthorized access or unusual activity.

7. Cookies and Tracking

We use cookies to enhance your experience and secure your session. For a detailed explanation of how we use tracking technologies, please visit our Cookie Policy.

8. Your Rights

You have the following rights regarding your personal data:

  • Access & Correction: You may request a copy of your data or correct inaccuracies.
  • Deletion & Portability: You may request the deletion of your account or the transfer of your data.
  • Objection: You can object to specific types of data processing or withdraw consent for marketing.

To exercise these rights, please contact our support team via the channels available on our Support page. Please note that even after account closure, certain data must be retained to comply with anti-money laundering (AML) and gambling regulations.

9. How Long We Retain Data

We retain your personal information for as long as your account is active. Once an account is closed, we will continue to hold necessary data for the timeframe required by applicable law in the Philippines to ensure legal and regulatory compliance.

10. Age Limits

Our services are strictly restricted to individuals aged 18 and older. If we discover that a minor has created an account, that account will be closed immediately, and any funds will be handled according to our terms. Parents or guardians who suspect a minor is using our platform should report it immediately via the Support page.

11. Cross-Border Transfers

Some of our technical and payment providers operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during transfer and processing.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. We recommend checking the "Last Updated" date at the top of this page regularly to stay informed about how we handle your data.

13. Contact Us

If you have any questions or concerns regarding your privacy or the handling of your data, please reach out to us through the official communication channels available on our Support page.